NEW in-the-box UGG LADIE’S BAILEY BOW II BOOTS Features:Color: Black & ChestnutHeel measures 1″Fully lined with FurSynthetic SoleSheepskin insole Shipping & Handling:Priority Mail shipping is free within the United States.Items will leave our warehouse within one business day (not including Sundays and holidays). If we receive your order by 6pm Central time we will process it the same day.We are centrally located (Texas). Priority mail reaches many customers in as little as 2-3 days. So for example if we receive your order by 6pm on Monday you could receive your package as early as Wednesday or Thursday. That is the best possible case and is dependent on the US Postal Service. Return Policy:We accept returns for your choice of exchange or refund. If you wish to initiate a return contact us by email within 14 days of receipt of the item. There is no restocking fee but you are responsible for return shipping charges and intact delivery. Product must be in unworn condition and in the original box.